Privacy Policy

Effective Date: June 1st, 2025

Clinic Name: BM Behavioral Center

Address: 500 Alfred Nobel Dr, Suite 275 A-B, Hercules CA. 94547

Introduction

This Privacy Policy describes how BM Behavioral Center collects, uses, shares, and protects personal and health information of our clients, specifically children receiving ABA therapy. We are committed to maintaining the privacy and security of your child’s information and complying with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

This policy describes the types of information we may collect from you and what you may provide when visiting our website bmbehavioralcenter.com. This policy describes our procedures in collecting, using, maintaining, protecting and disclosing that information. All information may be collected from: Forms in our website, faxes, correspondence(email)and through phone calls and Intake form.

Personal Information:

– Child’s name, date of birth, gender
– Parent/guardian contact information
– Emergency contact details

– Questions about your coverage

– Indicated time to be called

Health Information:

– Diagnoses and medical history
– Behavior assessments
– Treatment plans and session data
– Progress notes and clinical observations
– Referrals, reports from other professionals

Administrative Information:

– Insurance details
– Consent forms
– Scheduling information

How We Use the Information

We use your child’s information for the following purposes:

– To provide ABA therapy and related healthcare services
– To develop and review treatment plans
– To communicate with parents/guardians and other healthcare providers
– For billing and payment processing
– For internal quality assurance and staff training
– To comply with legal and regulatory requirements

Sharing and Disclosure of Information

We do not sell your information. We may disclose your information under these circumstances:

– With Consent: To third parties when authorized by written consent.
– Healthcare Providers: To coordinate care with doctors, psychologists, or school personnel.
– Insurance Companies: To process claims and obtain payment.
– Legal Requirements: To comply with subpoenas, court orders, or regulatory obligations.
– Business Associates: To vendors or contractors (under strict confidentiality agreements) for services like billing or data management.

-Within our organization, access to your phone number is restricted to employees who need it to provide you with our SMS service.

Parent’s Rights

As a parent or legal guardian, you have the right to:

– Access and request a copy of your child’s health records
– Request corrections to inaccurate information
– Request restrictions on certain uses or disclosures
– Receive an accounting of disclosures
– Withdraw consent (where applicable)

Data Security

We take reasonable steps to protect your information:

– Secure electronic health records system (EHR)
– Role-based access to sensitive data
– Physical security of paper records
– Staff training in confidentiality practices
– Regular audits and monitoring

Retention of Records

We retain your child’s records as required by law and professional guidelines, typically for a minimum of [6] years after services end or until the child reaches age [21], whichever is later.

Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via email or through our website.

Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact:

customer.service@bmbehavioralcenter.com